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PRIVACY POLICY

Last updated: August 2026

Welcome to G'LORE ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect information that you provide directly to us when making a purchase, creating an account, or contacting us, including:

  • Personal Details: Name, email address, phone number, shipping address, and billing address.

  • Payment Information: Payment details processed securely through our third-party payment gateways (we do not store full credit card details on our servers).

  • Technical Data: IP address, browser type, device information, and browsing activity collected automatically via cookies.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders, and communicate order updates.

  • Provide customer support and respond to inquiries.

  • Comply with legal obligations and prevent fraudulent activity.

  • Send marketing communications (only if you have explicitly opted in).

3. Sharing Your Information

We do not sell your personal data. We share necessary information only with trusted service providers who help us operate our store:

  • Platform & Hosting: Wix.com

  • Payment Processors: Wix Payments, Stripe, or PayPal

  • Couriers & Delivery Services: Royal Mail, Evri, or other delivery partners

4. Data Retention and Security

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by UK law. We implement technical and organizational security measures to protect your data.

5. Your Legal Rights (UK Residents)

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Restrict or object to processing of your data.

  • Request data portability.

To exercise any of these rights, please contact us at...

If you believe your data has been handled incorrectly, you also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us...​

  • Brand Name: G'LORE

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